Free shipping over $99 / 12-month warranty / 60-day returns / Same-day dispatch before 14:00 ET
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Logistics

Shipping policy

Free shipping on orders over $99 to the US and EU. Every other order ships at the rates below — no fuel surcharges, no "handling fees".

Shipping rates

DestinationCarrierStandardCost
United States (cont.)UPS / USPS2–4 business daysFree $99+ · $6.90
USPO Boxes & PO BoxesUSPS Priority3–5 business days$9.50
Alaska / HawaiiUPS SurePost5–8 business days$14.00
European UnionDHL / DPD3–6 business daysFree $99+ · €8.90
United KingdomDHL3–5 business daysFree $99+ · £8.00
Switzerland / NorwayDHL4–6 business daysFree $99+ · CHF 12
Rest of worldDHL Express5–10 business daysCalculated at checkout

Dispatch times

  • Order before 14:00 ET on a business day → ships the same day.
  • Orders after 14:00 ET or on weekends ship the next business day.
  • Track your order from your account or the confirmation email.

Customs & duties (non-EU)

Orders outside the EU are shipped DAP (Delivered at Place) unless you instruct otherwise. Import duties and taxes are collected by your local carrier — check with your national customs authority before ordering. Sensors with a serial number are classified as 8530 (electrical measuring instruments) in most jurisdictions.

Proof of delivery

Carriers provide signature-on-delivery where available. If a shipment is marked delivered and does not arrive, contact us within 7 days and we will investigate with the carrier — most carrier-lost claims are resolved within 14 days.